How do I register and sync to HeartCloud?

How to Register and Sync Your emWave/Inner Balance Data to HeartCloud

What is HeartCloud?

HeartCloud is a free online platform that lets you store, view, and track all of your HeartMath session data in one place — across multiple devices and software. Once connected, your sessions will sync automatically and be accessible anytime online. 

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Step 1 — Create a HeartCloud Account

Before you can sync session data, you need a HeartCloud account.

Option A — Create via Browser

1. Go to heartcloud.com and click Register. 

2. Enter the email address you want to use for your HeartCloud login (this must be unique). 

3. Create and confirm your password. 

Important: HeartCloud accounts are email specific — only one account can be tied to each email address. 

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Step 2 — Sync in emWave Pro or emWave2

To sync session data from your computer:

1. Open the emWave Pro or emWave2 software. 

2. Make sure the user you want to sync is selected, then click Review Progress. 

3. If this user already has a HeartCloud account, the app will automatically begin syncing their data. 

4. If they don’t yet have a HeartCloud account, you’ll be prompted to register during this step. 

✔ You can view the sync settings under Preferences > Advanced in emWave Pro. 

📌 Note: Each user in the software needs their own HeartCloud account to sync. 

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Step 3 — Sync on Inner Balance

To sync HeartCloud sessions from the Inner Balance app:

1. Open the Inner Balance app on your mobile device. 

2. Tap the Gear (Settings) icon. 

3. Go to Login & Sync. 

4. Confirm that your email matches your HeartCloud account. 

5. Turn on Sync — your sessions will now upload to HeartCloud automatically. 

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Important Tips

• One email per account: You can only use one email for each HeartCloud account. 

• Same email across devices: If you use emWave software and Inner Balance, use the same email address on all devices to sync data correctly. 

• Practitioner accounts: If a session was run on someone else’s machine (like at a practitioner’s office), that local machine’s database will not sync automatically unless linked to the same HeartCloud account.