How to change your Password at Heartmath.com

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Sign into www.heartmath.com Once you are at the DashBoard… Click – Security (upper left) and select – Change Password Enter your Current Password. Enter your New Password (See the Password Requirements on that screen). Confirm your New Password and click – Change. Logout and sign back in to verify the change.

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How to change your Email Address at Heartmath.com

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Sign into www.heartmath.com Once you are at the DashBoard,… Click – My Profile (upper left) and select Change Email from the drop menu.  The Change Email screen will open. Your Current Email will be automatically filled in for you. Enter your New Email. Confirm your New Email and click – Update Email. Logout and sign […]

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Inner Balance Coherence Plus Sensor with the HeartMath App / Lifetime Subscription

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To assist you in connecting your new Inner Balance Coherence Plus Sensor with the HeartMath App and unlocking your Lifetime Subscription, we recommend following these steps outlined in our demonstration video: Click Here to view the demonstration video Here are some basic troubleshooting tips to ensure a successful connection: 1. Secure Attachment: Ensure that the […]

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emWave2 Data Export and Analysis

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In the emWave2 software you export session data one session at a time. Go to the Review Progress screen, and double-click on the session you want to export. Do a Copy, then Paste into a blank Excel worksheet. Delete everything except the Raw IBI column, then save as a .TXT file. Import this file into […]

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FAQ for Subscription and Billing

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Click Here to view a downloadable .pdf of Subscription and Billing assistance.

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