We have seen that in some Android phone models you will have to enable the USB OTG option to make the USB C Sensor work correctly with Inner Balance App.
- Launch the Settings application
- Scroll down to the System section
- Tap on the Advanced option
- Then tap the OTG Storage option to enable the feature
Note: In some devices the OTG options can be found under Connected Devices. Settings> Connected devices> OTG. Click on the On/Off toggle to activate it.