To ensure the best experience with HeartMath’s professional and personal training software, please verify that your system meets or exceeds the following requirements.
1. Windows Operating Systems
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OS: Microsoft Windows® 10 or Windows® 11. (Note: 64-bit versions are required for the most stable performance).
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Processor: 2.0 GHz or faster. We recommend an Intel® Core™ i3/i5/i7 or AMD equivalent for faster data processing.
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RAM: 4GB minimum; 8GB or more is recommended for running secondary applications (like games or visualizers) simultaneously.
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Connectivity: One available USB port for the Sensor Module. If your computer only has USB-C ports, a high-quality adapter or the HeartMath USB-C sensor is required.
2. macOS Operating Systems
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OS: macOS® 11 (Big Sur) through the most recent releases, including macOS 14 (Sonoma) and macOS 15 (Sequoia).
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Processor: Intel-based Mac or Apple Silicon (M1, M2, M3, M4 chips) using Rosetta 2 or native support where applicable.
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RAM: 4GB minimum; 8GB recommended.
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Connectivity: One available USB or USB-C port.
3. Hardware & Sensor Compatibility
The emWave software is designed to work with the following HeartMath hardware:
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Inner Balance Coherence Plus: Connects via Bluetooth or USB-C.
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Inner Balance USB-C Sensor: Direct connection for modern laptops and tablets.
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emWave USB Sensor Module: Traditional USB-A connection (Pro/Pro Plus).
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emWave2 Handheld: Connects via USB for data syncing and charging.
4. Internet & Software Updates
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HeartCloud: An active internet connection is required to sync your session data across devices and to access the HeartCloud dashboard.
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Updates: We recommend enabling the “Auto-Updater” within the emWave preferences to ensure compatibility with the latest OS security patches.